services nscm

services nscm

We offer a real alternative for non-violent offenders. The schemes below are designed to reduce the number of YP/A being taken into custody, and to minimise the risk of those in danger of re-offending.

We will work in close liaison with YOT, Family Intervention teams, the police, probation and other specialised agencies to reverse the trend and support YP/A to achieve positive outcomes.

We look to support YP/A to successfully promote skills to live independently, to explore education, training and employment opportunities, to promote positive non-offending behaviour and local community involvement.

We have extensive experience of working with YP/A with substance misuse issues as well as those with mental health problems. 

Welcome letter

AAT aims to promote mental, physical and social wellbeing, many YP/A’s can benefit from this intervention. Studies suggest that it is particularly effective for vulnerable people including those with emotional and behavioural problems.

NSCM are very excited to offer AAT to YP/A’s. Elsa has recently completed her training as a therapy dog and she will be working with some of our most vulnerable YP/A’s, either at their request or at the request of professional team/commissioners.

Animals have the ability to form strong connections with humans and vice versa. Our programs are client-centered although they may be designed to achieve specific therapeutic goals. The activities involved depend upon YP/A’s preferences and needs.

NSCM recognise that animals offer affection and unconditional acceptance. They are responsive, live in the ‘here and now’ and do not mind who you are or what you look like. Animals are usually direct and honest and unlike humans they are non-judgmental. Animals do not criticize, hold grudges, change the rules or otherwise confuse through verbal communications. In fact, some YP/A’s actually feel safer and less threatened around animals. 

Being with animals can encourage our nurturing and empathic traits and, for survivors of abuse, offer an opportunity for ‘safe touch’.

Benefits of positive interactions between people and animals are likely to include:

• Development of relationships and emotional bonds built on trust and respect.
• Improve mood, morale and sense of self-worth.
• Better social interaction and reducing feelings of social isolation.
• Relief from anxiety and stress. 
• Offenders or those at risk of offending can regain a sense of control and responsibility through caring and nurturing the animals.

 Working alongside animals offers staff a different way of exploring difficult and sensitive issues as clients may find it easier to express their feelings and recount painful experiences. Where YP/A’s are suffering from low mood, research indicates benefits, such as focus of interest and positive attention, as well as pleasure in handling animals. 

Time spent stroking and talking to dogs can result in lowering blood pressure, relieving pain, reducing anxiety levels and enhanced mood. We have found Elsa visits also promote engagement, and support clients to build a relationship with their outreach worker. 

MG, I was moved to a new area because of CSE as a result I rarely left my flat, since working with Elsa I have been able to go out with her and my outreach worker she has helped me to talk to strangers which I find very hard to do, and to feel more settled in my new area. 


KH, I used to avoid my outreach worker but since Elsa has been coming too I have not missed a visit, I like to stroke her and cuddle her and go for walks, she came to my college interview last week she helped me to stay calm and focus. I got a place for September. 


Welcome letter

16+ Independence

Asylum Seekers / Unaccompanied Minors

Bail Support / Alternative to Custody

Our 16+ programme is designed to offer young people the freedom to experience the real life pressures of the outside world as well as enjoying the freedoms and responsibilities of living as independently as their skills allow.

Our programmes are adapted to the young person's emotional and physical needs at any given time

so that the young person can play a full, meaningful and appropriate part in their community and form constructive relationships with those around them.


Each individual/family is offered direct, face to face work with an experienced Outreach Worker.

Care is taken to match the worker, where possible, to the particular cultural needs of the client(s).

The package of support is intended to assist individuals with: 

- Living skills

- Home maintenance

- Home Office liaison


Next Step Care Management Ltd is offering a real alternative for non violent offenders who make up almost 80% of those Young people, who receive custodial sentences.

The schemes below are designed at reducing the number of young people being taken into custody which many argue does not work, and minimising the risk of those in danger of re-offending. Using the skills of highly trained staff specialising in youth offending and in close liaison with YOT, Family Intervention teams, the police


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Shared Accommodation

Parent and Child

Emergency Placements

Our shared accommodation scheme has become a popular option

with many of the local authorities we work with.

It enables young people leaving care to learn independence skills in

a safe environment, with regular support from outreach workers,

whilst helping to avoid the feelings of loneliness and isolation many of them describe.

Support Includes:

- 3 Hours Individual Outreach 

We can offer:

- Good quality one/two bedroom flat in chosen area.

- Good quality furniture and white goods. 

- Starter Pack of provisions and sundry household items. 

- Baby Package (cot, baby chair, buggy, toys, etc.). 

- Child Safety Pack (safety gate, plug covers, etc.).

- £50 Starter Pack (nappies, wipes, creams, etc.)

Next Step Care Management will accept referrals on an emergency basis.

- Places are limited.

Please ring your nearest area office to check availability.

- The person must have a nominated social worker or probation officer.

- Referral form and funding agreement is to be completed by a social

 worker or probation officer prior to admission.

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Welcome letter

NSCM will provide suitable accommodation for YP/A’s to live in, that will allow both NSCM and Social Services to assess their current independent living skills, risks and to identify a plan to help the YP/A learn the required skills.

Staff will work towards completing the Independent living portfolio provided by Social Services and will help the YP/A to achieve the individual units. This package will be for 12 weeks at any given time and can be terminated at any point with two weeks’ notice from either party, or a YP/A can be moved by NSCM if behaviour is at an unmanageable level in the local community or the property.


 This package will include weeks:

• 1 + 2 =  15 hours support
• 3 + 4 =   8 hours support
• 5 + 6 =   6 hours support
• 7 + 8 =   4 hours support
• 9+     =   3 hours support

From time to time some YP/A’s may require further support. NSCM are provide increase support if required, at additional cost. The social worker should discuss increased support with NSCM manager by week 9 of the package.

We have created this package to prevent YP/A’s spending large amounts of time in Bed &Breakfast where they are unable to use the Independent skills they have and will be able to increase cooking and budgeting skills.

Welcome letter

NSCM has been involved in working with YP/A’s who are being or have been exploited and sexually exploited or who are at risk of this.  We have worked with local authorities, Police and specialised services to help YP/A’s reclaim their lives, build their resilience and live without fear and harm.

We have experienced staff who are able to help YP/A’s as well as giving valuable information to the police to try and stop exploitation and sexual exploitation it taking place.

NSCM staff are able to identify grooming, both from YP/A’s grooming others and the YP/A being groomed. Staff  have worked with the police to keep records that can be used as evidence in court and are able to support YP/A’s when they are giving evidence. 

Staff are trained and equipped to work with YP/A’s to enable them to feel safe and secure and help them to keep themselves and others safe. Staff are aware that YP/A’s who are being exploited are often threatened with a variety of things from violence to passing on information and often struggle to accept support. This often means staff have first-hand experience of what the YP/A’s may be feeling. Staff accept that as part of their role they may be called to court to give evidence in the event of a trail or support a YP/A through the court process. 

At NSCM we are all aware of the pressures and dilemmas YP/A’s face when in these situations and the despair they feel at not being able to change things.  Staff offer support and guidance to help YP/A’s make changes and will attend interviews with YP/A’s to help them feel safe, and often act as a liaison between professional and the YP/A.

Staff recognise that their role is more than just making a decision in these situations and making a referral to other professional bodies.  Staff will also work with the YP/A to understand healthy relationships, sexual health and support them to attend regular screening.

Staff are experienced in working with specialist teams in exploitation and the Police often attending MAPPA meeting and professional meeting i.e. Strategy meeting where professionals work together to try and keep a young person safe. 

All our offices have and out of hours helpline number that YP/A’s can call if they need support or advice, and this enables us to provide reassurance or get any help needed to YP/A’s if required. In the past, this has enabled staff to alert the police to situations and at times has prevented YP/A’s from being taken somewhere they do not want to go. 

We are able to re-locate a YP/A immediately should the need arise and at short notice, if they are in danger and required to help keep them safe. We are able to move them to different parts of the country via NSCM other offices, where necessary.

Welcome letter

Our shared accommodation scheme has become a popular option 

with many of the local authorities and YP/A  we work with. It enables YP leaving care to learn independence skills in a safe environment, with regular support from outreach workers, whilst helping to avoid the feelings of loneliness and isolation.

Support Includes:

• 3 Hours Individual Outreach Support (as described in 16+ package)
• A regular Weekly Health and Safety check at the accommodation supplied
• 24 Hour Advice Line
• Additional outreach support is available
• Allowances are payable to Young People on request.

Welcome letter

This package is designed to work with YP/A within the family setting, to try and prevent family breakdown and avoid the YP/A being placed in custody. 
Alternatively, this programme can be used with YP/A in their own accommodation who are at risk of re-offending
As part of this support package, we can provide one or all of the following
• One to One support for the YP/A whilst in their own home 
• Trained staff working alongside YOT
• A positive role model and mentor
• Address Offending Behaviour and its impact on the victim, Family and local community 
• Support to identify, access and engage with educational programmes and work related training
• Practical help to identify and improve independent living skills 
• Help to set and achieve goals with positive outcomes
• Support in family visits and contact with estranged family

There are times that a foster placement may be at risk of breakdown without respite support. NSCM will work closely with local authorities, foster carers and the children to agree a bespoke intervention to prevent the breakdown of a placement. 

Please ring your nearest area office to discuss and check availability.

Welcome letter

At NSCM we pride ourselves in doing our best to meet each YP/A’s needs, in partnership with other professionals and listening to the wishing and feelings of the YP/A. 

All our staff are qualified and have a wealth of experience and knowledge and are able to identify any changes or concerning behaviour and moods. 

We provide tailor made packages and staffing levels according to the needs of the YP/A and support YP/A's to access the services they need, assisting them to make and attend appointments.

We support YP/A coming out of Mental Health units to re-integrate into the community, helping them to live independently in a place where they feel comfortable and confident.  We build YP/A’s resilience, enabling them to move forward whilst supporting them to try and help prevent any further admissions.

We provide support and encouragement, enabling YP/AS to focus on their strengths and help them to access education or employment, where they feel able to. We will support YP/A’s to manage their medication but we do not give out or administer medication.

Every office has an out of hours helpline number that YP/A’s can call if they need support or advice, and this enables us to provide reassurance or get any help needed to YP/A’s if required.

We will assist or signpost YP/A’s to access counselling and advice services and work closely with specialist mental health support teams and out of hours services.

Welcome letter

Our Mediation package is designed to work with YP/A and their families to try and prevent families breaking down and children going into care.
We work with all family members involved in the conflict, initially on a one to one basis, allowing them to talk honestly and openly from their point of view with someone impartial.
The overall aim is to give everyone a chance to see things from someone else's point of view and understand how they feel so that a compromise can be reached by everyone.

Welcome letter

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